Privacy Policy

Fapico Services ("Fapico Services", "we", "our", "us") is committed to safeguarding your personal data and respecting your privacy. This Privacy Policy ("Policy") outlines how we collect, use, store, and disclose personal data when you access or use our website www.facpico.com or mobile application ("Platform") or any products or services offered on the Platform ("Services").

1. Scope of This Policy

This Policy applies to all individuals who use the Platform to access our Services. By accessing or using the Platform, you agree to the collection, storage, use, and sharing of your personal data as described in this Policy.

2. Personal Data We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, postal address
• Profile Information: Username, photos, location, preferences
• Usage Information: Actions taken on the Platform, clicks, pages visited, time spent
• Technical Information: IP address, browser type, device details
• Communication Information: Call/chat history, feedback, survey responses

We also gather aggregated, non-identifiable data for analytics and service improvement.

3. Methods of Data Collection

We collect personal data through:

• Direct interactions (e.g., creating an account, submitting forms, providing feedback)
• Automated technologies (e.g., cookies, analytics tools)
• Third-party services (e.g., advertising partners, analytics providers)

4. How We Use Your Personal Data

Your data may be used to:

• Create and manage your account
• Deliver, maintain, and enhance Services
• Facilitate communication with service providers
• Process and track transactions
• Send alerts, updates, offers, and feedback requests
• Meet legal and regulatory requirements
• Improve security, functionality, and marketing efforts

You agree that we may contact you by phone, email, or messaging for service-related communication.

5. Sharing Your Personal Data

We may share your information with:

• Verified service professionals
• Internal teams and affiliated entities
• Trusted third-party partners (e.g., hosting, payment, marketing providers)
• Government or legal authorities when legally required

All third-party partners are required to handle your data securely and in compliance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Store your preferences
• Understand how you use the Platform
• Enhance user experience and features

You can adjust your cookie preferences through your browser settings.

7. Your Rights

• Access & Correction: You may view or update your information at any time.
• Opt-Out: You may unsubscribe from marketing communications at any time.
• Account Deletion: Request deletion by contacting contact@fapico.com. Certain data may be retained as required by law.

8. International Data Transfers

Your information may be processed in countries outside your residence. All transfers are protected by appropriate legal and security safeguards.

9. Data Security

We use strong security practices, including encryption, masking, and secure storage. You are responsible for protecting your account password.

10. Data Retention

We retain your data only as long as necessary for service delivery or legal compliance. Some information may be anonymized and stored for analytics or research.

11. User-Generated Content

Any content you share publicly (such as reviews or comments) may be visible to others and reused. Please post responsibly.

12. Business Transfers

If the business undergoes a merger, acquisition, or asset transfer, your data may be transferred to the new entity.

13. Updates to This Policy

We may update this Policy occasionally. Continued use of the Platform signifies your acceptance of the revised Policy.

14. Grievance Redressal

For any privacy-related concerns or complaints, please contact us.

Grievance Officer
contact@fapico.com